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FAQ for business owner
FAQ for administrator and owner
Where can I find the Passcode?
You can find your company Passcode from
Can I create my branches or departments?
Setting > Team Enter team management user Enter employees in the team
How to set the working hours and leave quota as default?
You can set it default for auto effective to all employees that are not specific position. Go to menu
How to check for over time and diligence allowance?
The system can be auto calculated. Go to menu Late OT Ex. want to check that who is come between 5am. - 8.30 am. In the morning? The system will check for people who clock in before working time during that time you have filtered.
How can I set leave quota?
You can set leave quota in many way and create for each leave profile.
What is offline time clock?
Can I correct data when the employee clock the wrong time?
What can I do when I forget the password?
Click tab “ Forgot your password? ” at the Sign in page and then enter your email. |The system will send the link to reset your password to that email. Check the email, click reset password link and create new password.
What can I do if the employee forget the phone or the phone is broken?
Click menu Employee Click to the top right corner on that employee profile and select tab “ clock ”
How to set for multi-level leave approval?
You can set the number of Team leader that you need or enter a specific email for leave approval.
What is the Flexi-Time ?
How many types of working hours that I can set?
You can create varieties of work profile and conditions for late, absence.
What is the permission for each type of management user?
Administrator - can manage all Manager - can manage only the team or area that be assigned Viewer - can only see
What is Team Leader?
When you create the team in your organization that can be refer to departments or branches.
How many types of online report?
Timeline Timesheet Summary Absence Advance
Why the report on cloud is not show the employee time clock in real time?
How many types of report?
There are 6 types of report you can check.
How to make an employee can approve any request?
Admin can make an employee approve the request
How to set role for employee?
Admin can set the role for employee